‘Small kindnesses, small courtesies, small considerations, habitually practiced in our social interactions, give a greater charm to the character than the display of great talents and accomplishments’- Mary Ann Kelty
Mothers Are The Best Etiquette Experts In The World
We all have grown up by hearing our mothers tell us ‘please sit properly, do not talk with your mouth full, use thank you, please and sorry ( magical words)’. But often as part of the growing up process, many of us start ignoring the basic etiquette, as chalta hai (it’s all right) attitude takes over.
Business Etiquette Is an Essential ‘Soft Skill’ and One Cannot Do Without It
Look back in history or at the present times. You will find the most successful people to be humble and showing a lot of respect towards others. You may think of these as ‘soft skills’, but clearly this soft stuff usually has the hardest impact, and can make or mar your career.
Today, when all companies are striving to innovate and produce the best quality products and services, what differentiates a company from the others is how good they make others (customers, suppliers, colleagues) feel. It’s about the small touches.
So What Is Etiquette
‘Whenever two people come together and their behavior affects one another, you have etiquette’- Emily post
Simply put, etiquette is treating others with consideration, respect and thoughtfulness and being sensitive towards others.
Treat others the way you would like to be treated. It is not about being artificial or following some rigid norms. Look at etiquette, as a set of rules that will make your professional and personal relationships more harmonious, meaningful and manageable.
Why Is It So Important To Have Etiquette
Etiquette is important all the time. It helps:
To Create Everlasting Impressions:
Today in this competitive world, people make quick judgments about us based on our etiquette. Positive judgments once formed, are embedded and give you that extra edge and create plenty opportunities for your career growth.