Gold bars/ coins purchase from AJPM

Hello All,
Has any one purchased gold coins through ajpm. I called them and purchased the gold coins its almost more than a month. i am having problems i haven't received my package yet.I have emailed them and also neither when i call they say just wait for reply email thats it.
I have paid them with the check and it got cleared almost 3-5days after i purchased.
Has anyone had same kind of problem. what did you do to resolve this issue.

thanks in advance
Subba

 

Thank you Sahi and Nivedi for the quick reply to my post.
Yes, i did order pamp suisse bars.I have emailed to the ajpm but they are not responding to my emails nor when i call them they just hung up on me. This is my first time ordering gold coins in usa.and iam having really bad experience purchasing gold. If suppose they don't get back to me by 35 days.will they refund my money back.or do i have to put a dispute with the bank.Is there limit on the time period to put dispute with the bank.

I really appreciate your help.

 

Hi Nivedi,
You had to wait 28-35 days from the day of your order or from the day the check has been cleared.I have emailed ajpm so many times but they don't give any response to the emails.Their customer service is very bad.Witsend
Can you please give me any suggestion.

Thanks for your help
subba