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  #1 (permalink)  
Old 11th September 2007, 09:40 PM
Tamildownunder's Avatar
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Default Actual call centre conversations

Customer: "I've been calling 700-1000 for two days and can't get through; can you help?"
Operator: "Where did you get that number, sir?"
Customer: "It's on the door of your business."
Operator: "Sir, those are the hours that we are open."


Samsung Electronics
Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking about."
Caller: "On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?"



Caller (enquiring about legal requirements while traveling in Europe ) "If I register my car in France, and then take it to England , do I have to change the steering wheel to the other side of the car?"


Directory Enquiries
Caller: "I'd like the number of the Argo Fish Bar, please"
Operator: "I'm sorry, there's no
listing. Are you sure that the spelling is correct?"
Caller: "Well, it used to be called the Bargo Fish Bar but the 'B' fell off."


Then there was the caller who asked for a knitwear company in Woven.
Operator: "Woven? Are you sure?"
Caller: "Yes. That's what it says on the label -- Woven in Scotland "


On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
"I haven't got a pen, so I'm steaming up the window to write the number
on."


Tech Support:
"I need you to right-click on the Open Desktop."
Customer: "OK."
Tech Support: "Did you get a pop-up menu?"
Customer: "No"
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
Customer: "No."
Tech Support: "OK, sir. Can you tell me what you have done up until this point?"
Customer: "Sure. You told me to write 'click' and I wrote 'click'."


Tech Support: "OK. At the bottom left hand side of your screen, can you see the 'OK' button displayed?"
Customer: "Wow! How can you see my screen from there?"


Caller: "I deleted a file from my PC last week and I just realized that I need it. So, if I turn my system clock back two weeks will I get my file back again?"
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  #2 (permalink)  
Old 11th September 2007, 10:33 PM
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Default Re: Actual call centre conversations

hahaha,good ones
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cheers bye,
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Old 12th September 2007, 01:49 AM
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Default Re: Actual call centre conversations

HI TDU,
sum more please..
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Old 12th September 2007, 02:01 AM
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Default Re: Actual call centre conversations

Funny!!!!!! He Heeeeeee!!!!!!!
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Old 12th September 2007, 02:58 AM
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Default Re: Actual call centre conversations

hi tdu,

Very funny..had a good hahahhahaha.....
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